Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on domain. The purpose of this policy is to ensure transparency and fairness in our refund process while providing maximum legal protection to fopisadusugakha in compliance with applicable laws and regulations in Portugal.

Scope and Applicability

This policy applies to all customers who purchase products or services from domain. By making a purchase, you agree to be bound by the terms of this Refund Policy.

Definitions

  • Customer: Any individual or entity that purchases products or services from domain.
  • Product: Any item or service offered for sale on domain.
  • Refund: The return of funds to the Customer for a Product that has been purchased.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • The Product is defective or not as described.
  • The Customer requests a refund within 14 days of receiving the Product.
  • The Product is returned in its original condition, unused, and with all original packaging and tags.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact fopisadusugakha via email at info@fopisadusugakha.sbs or by phone at +351 911 140-1163 to request a refund.
  2. Provide proof of purchase, including order number and details of the Product.
  3. Return the Product to the address specified by fopisadusugakha within 14 days of receiving the return authorization.

Refunds will be processed within 14 days of receiving the returned Product, using the original payment method. Please note that shipping costs are non-refundable.

3. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Gift cards or downloadable products.
  • Items purchased on sale or clearance.

User Rights and Obligations

Customers have the right to request a refund in accordance with this policy. Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Follow the refund process as outlined above.
  • Return Products in accordance with the conditions specified in this policy.

Limitations and Disclaimers

fopisadusugakha reserves the right to refuse a refund if the terms of this policy are not met. In no event shall fopisadusugakha be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any Product.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your personal information and ensuring its confidentiality.

Changes to Policy

fopisadusugakha reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: fopisadusugakha
Phone: +351 911 140-1163
Email: info@fopisadusugakha.sbs
Address: **Lisbon Business Center, Rua do Ouro, 123, Floor 4, Office 12, Lisbon, 1100-061, Portugal**

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.